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eGain Communications Press Room

About eGain Communications

eGain (OTC: EGAN.OB) is a leading provider of customer service and contact center software for in-house or on-demand deployment. Trusted by prominent enterprises and growing midsize companies worldwide, eGain has been helping organizations achieve and sustain customer service excellence for more than a decade. 24 of the 50 largest global companies rely on eGain to transform their traditional call centers, help desks, and web customer service operations into multichannel customer interaction hubs. These hubs enable dramatically improved customer experience, unified multichannel customer service, end-to-end service process efficiencies, and enhanced contact center performance.

Contact Information of eGain Communications

Website

http://www.egain.com

Recent News Headlines of eGain Communications

eGain named to Software Magazine's Annual "Software 500" List for fifth year in a row
Software Magazine ranks eGain as one of the world's 500 largest software companies. - October 10, 2007
eGain adds multilingual capability to its customer service software and commits to pan-European expansion
eGain Service 7.6 released in five new languages with "out of the box" local language user interfaces. - October 08, 2007
MTN to enhance customer experience with eGain-enabled multichannel customer service
Leading cellular network operator in South Africa selects eGain software for email and call centre knowledge management. - September 25, 2007
eGain Updates Partner Program and Expands Ecosystem
Customer service software pioneer expands scope of its partner program and signs new partners to meet increasing demand for multichannel customer service software and best practices. - July 10, 2007
eGain announces OEM agreement to support Cisco Unified Contact Center offerings
Cisco will OEM eGain's software for its email management and web-based service products on a worldwide basis
- April 10, 2007

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