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Press Release Category Business - Business Services - Voices.com Release Date: September 07, 2007

Voices.com Wins a CRM Elite Award


By Voices.com
September 07, 2007
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Voices.com, the most trusted marketplace for voice actors, has recently won a CRM Elite Award in recognition of their stellar success and rock-solid ROI using CRM processes and technology.

PR9.NET September 07, 2007 - Toronto, Canada – Voices.com, the premier destination for people seeking to hire voice actors directly online, was honoured to receive a CRM Elite Award bestowed by CRM Magazine as public acknowledgment of their achievements in customer service and customer relationship management. Officially, Voices.com was named the winner of a CRM Elite Award in the Small Business category with a sophisticated deployment of Salesforce.com.

One of a few choice companies, Voices.com's CRM Elite Award is a testament to their passionate mission to simplify processes, technology and fully integrate technical aspects of business with customer service complemented by the tender loving care only a team of dedicated and compassionate team of people can provide to their customers. The company's avid implementation of the web-based customer relationship management platform Salesforce.com enables Voices.com to serve people as well as manage those relationships in one central location, giving them all of the tools they need to maintain the level of service and personal care that Voices.com provides for users of their website.

Chief Executive Officer of Voices.com, David Ciccarelli, says, "We couldn't have done any of this without Salesforce.com and the unique opportunities presented to us through our association with their company. On behalf the Voices.com team, I'd like to extend a special thank you to our wonderful account manager Laura McBride and Salesforce.com team members Mentha Benek and Anne Kveta Haack."

Using Salesforce.com, Voices.com has experienced:

- 100 percent user adoption, resulting in cleaner, more-complete customer data and increasingly streamlined business practices;
- ROI from marketing campaigns as high as 1,189 percent;
- a 215 percent increase in new sales leads, in only three months; and
- a 62 percent increase in gross sales.

To learn more about Voices.com, visit:

http://www.voices.com


# # #

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Voices.com Wins a CRM Elite Award


Contact Information of Voices.com Contact Information of Voices.com
Phone 519-488-5575
FAX 519-858-5197
Website http://www.voices.com
E-Mail E-mail Address Protected
Address Voices.com
130-100 Collip Circle
London, ON N6G 4X8


About Voices.com

About Voices.com

Based in Ontario, Canada, Voices.com provides an online marketplace, facilitating transactions between business clients and voice-over professionals employing a comprehensive suite of web-based services. Clients that have worked at Voices.com include NBC, ESPN, PBS, The History Channel, Reader's Digest, Comcast, Nortel Networks, Bell Canada, Microsoft, Cisco Systems, ING, Western Union, Ford, GM, Jaguar, US Army, the US Government and more.


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